Technology should help people do meaningful work
The Human IT Company is a Canadian-owned managed IT services company based in Greater Vancouver, British Columbia.
Since 2007, we have supported charities, nonprofits, associations and other mission-driven organizations across BC, including organizations with employees throughout Canada.
We provide managed IT support, cybersecurity, Microsoft 365, cloud services and technology planning. But our purpose is simpler: to make technology feel calm, understandable and supportive for the people who rely on it.
Our story
Our founder, Jeremy Colwell, began working in IT support in 1994. Over the years, he worked in government, multinational manufacturing and other IT service companies.
Across every environment, he noticed the same problem: technology was usually approached from the technical point of view. The person needing help often came second.
Jeremy was raised by grandparents who believed in the Golden Rule, fairness and treating every person with respect. Those values did not always seem to fit the IT industry he knew, so in 2007 he built a company around them.
In 2012, charities and nonprofits became a deliberate focus of the business. The reason was not complicated: helping organizations that strengthen their communities made the work more meaningful.
Over time, that focus became central to who we are and the future we want to help create.
Our vision
A Canada where mission-driven organizations strengthen their communities through calm, people-focused technology.
Our mission
We advance mission-driven impact with simple, friendly, Human IT—where we fix the computer and support the person, every time.
Our Core Values
As a Team, as individuals, and as a Company, we believe and practice the following:
- Our clients’ genuine best interests ALWAYS come first.
- Honesty, integrity, and fairness are the best qualities we can ever show our clients and each other.
- Attention to detail is something our clients will remember and appreciate.
- Balance in life is the key to happiness. With work, with customers, and with ourselves
- We should always think and act as a team. We are not alone.
Who we are today
We currently support dozens of client organizations every month and have worked with many more since 2007.
Our clients are located across British Columbia, with employees working throughout Canada. Over the past 12 months, they have rated their experience with us at an average of 9.86 out of 10.
Numbers don't tell the whole story. But they reflect something important: long-term relationships are earned through dependable work, honest advice and treating people well by putting humans first.
The human beings behind The Human IT Company
Technology is the work. People are the reason.
Our team brings technical knowledge, curiosity, patience and a willingness to listen. We share responsibility, support one another and work to understand the organizations and people behind every request.
We are not trying to become the biggest IT company in Canada. We are building the kind of IT company that mission-driven organizations should be able to expect: capable, accountable, approachable and genuinely invested in the people doing the work.
